Refund and Returns

BMC Shilpo Shiksha Gabeshana Parishad

Effective Date: 21-Nov-2025


1. Non-Refundable Payments

All payments made to BMC Shilpo Shiksha Gabeshana Parishad are non-refundable and non-transferable, including but not limited to:

  • Classes and workshops
  • Digital courses and study materials
  • Registration and examination fees
  • Certificates and verification services
  • Membership and affiliation fees

2. Physical Product Returns

This applies only if physical products are supplied.

Returns or replacements are accepted only in the following cases:

  • Damaged product received
  • Wrong item delivered
  • Missing items in the package

Conditions:

  • The issue must be reported within 3 days of delivery.
  • Clear photo/video evidence is required for verification.

3. Refund Eligibility

Refunds are issued only under valid circumstances such as:

  • Product is damaged or not delivered
  • Double payment made by the user
  • Technical/payment gateway error

Refunds are not provided for any other reason.


4. Refund Timeline

  • Once approved, refunds are processed within 7–10 working days.
  • The time may vary depending on the payment gateway or bank.

5. No Refund Will Be Provided For

  • Change of mind
  • Failure to attend classes
  • Leaving the course midway
  • Personal reasons or emergencies
  • Providing incorrect or incomplete information
  • Digital services already delivered or accessed

6. Cancellation Policy

  • Classes, memberships, and affiliations cannot be cancelled after confirmation.
  • Digital downloads, e-materials, and online courses are non-cancellable once accessed.

Contact Us

For any concerns or support:

📧 Email: bmcssgp@gmail.com
📞 Phone: 8777386617
📍 Address: Siraj Mondal Road, Kanchrapara, West Bengal